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All bookings will be considered cancelled if deposit is not received within 10 days.
1. All bookings accepted are subject to these terms and conditions.
2. Booking procedure and payment terms:
2.1. Once availability has been confirmed, guests should complete the booking form and forward it with a deposit of £100 per week or part week Payment accepted by cash or cheques made payable to Alison Maycock.
2.2. Any provisional booking will be held for up to 10 days pending receipt of the signed booking form and deposit in respect of the accommodation. A booking will be considered firm when the deposit has been received and we will confirm the booking in writing with a receipt.
2.3. The full rent is due 10 weeks before the departure. A reminder will be sent 12 weeks prior to the holiday. Bookings made within 10 weeks of arrival are payable in full at the time of the booking. A security deposit will be taken to the value of $250/£150 and the cheque will be destroyed or returned once it has been confirmed there has been no damage (this is normal practice in Florida).
3. Cancellation
3.1. We reserve the right to cancel the holiday if payment has not been received in accordance with clause 2.3 above. Please note deposits and all monies paid are non refundable at our discretion.
3.2. Guests may cancel the holiday booked at any time after it has been confirmed subject to the cancellation charges outlined below. Cancellation must be in writing.
3.3. The following cancellation charges will apply to all rentals cancelled in accordance with clauses 3.1 and 3.2 above:
10 weeks or more prior to rental period – loss of deposit only, less than 10 weeks – 100% rental charge. For most reasons beyond your control cancellations will be covered by your travel insurance.
4. Accommodation
4.1. The accommodation provided is only for the use of persons named by the guest on the booking form; subletting, sharing or assigning is prohibited
4.2. The property will be available to guests after 4pm Florida time on day of arrival. All accommodation must be vacated by 10a.m. Florida time on the day of departure unless otherwise agreed.
4.3. An adult must accompany persons under the age of 18. At no time should children be left in the property on their own.
4.4. We will not be liable for any loss or injury resulting from the use of the property or the pool.
4.5. All breakages, accidents or losses to be reported to the Management Company as soon as possible. The guests agree to pay the full cost of any breakages, losses or damages to the property.
4.6. We do not accept any liability in regards to accommodation should said accommodation not be available due to unforeseen major circumstances. In these circumstances we shall contact you at the earliest convenience to resolve the problem or re-accommodate you and your party. However in circumstances in which we cannot re-accommodate you and your party then all monies paid shall be returned to you. No other compensation will be payable.
5. The Pool
5.1. Swimming pools are dangerous - the pool is NOT to be used by children without adult supervision.
5.2. If you have requested pool heat, we will try to ensure the pool is heated to a suitable temperature, however during certain times of the year there can be a very cold spell, during these times pool heaters struggle to heat the water enough to compensate for the heat loss from the pool to the cold air. These are circumstances beyond our control and owing to such; refunds will not be made for pool heat unless the pool heater is found to be faulty. Any refunds shall only be to an amount up to the amount paid for the pool heat.
5.3. The Pool cover should be used (when not swimming) when pool heat is on as it helps to keep the heat in during winter months. Guests MUST not use the pool when the pool cover is in place; it must be removed from the pool prior to entering. The pool cover CANNOT be walked on when in place, any attempt to do so will result in falling into the pool and becoming trapped in the cover. Children should always be supervised when on the pool deck even when the cover is in place. When removed from the pool cover should be placed to the side away from the pool to prevent accidents.
5.4. The use of inflatable’s and pool toys either guests own personal ones or ones which are at the villa are allowed but we accept no responsibility for there use, they are used at the guests own risk. They are not life preserves and must not be used as such.
6. Complaints
6.1. In the unlikely event that the guest has any reason for complaint or dissatisfaction, they must contact the local Management Agent caring for the property in Florida immediately so that remedial action may be taken. Details of how to contact the Management Agent can be found in the accommodation and in the Guidebook
7. Smoking
7.1. For the comfort and safety of clients and guests, smoking is not permitted in the villa. Smokers may do so in the pool/patio area. There will be an additional charge if the client and or guest choose to ignore this condition of booking. By law the property is hardwired with smoke detectors, it is an offence to interfere or obstruct them.
8. Animals & Pets
8.1. Animals and Pets are NOT permitted in the home. This condition is strictly enforced.
9. Signing the booking form is agreeing to the terms and conditions associated with booking.
10. We reserves the right to vary or terminate these conditions at any time, guests will receive a copy of amended conditions prior to any change.
11. The owners will not be liable for loss or delay occasioned by strikes, political unrest, hostilities, war, terrorist activity, industrial disputes, fire, flood and technical/weather, problems with transport, aircraft grounding, and closure of airports.
12. Please note that, Florida is a tropical State, insects such as ants and the likes are occasionally inevitable, and are not cause for complaint. The villa is treated periodically as part of a pest and termite control programme, and is professionally cleaned.
WE STRONGLY RECOMMEND THAT YOU TAKE OUT HOLIDAY INSURANCE TO COVER UNFORESEEN CIRCUMSTANCES WHICH MAY NECESSITATE CANCELLATION OF YOUR HOLIDAY
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